Key points to remember in conflict management

Remember you have choices in a conflict.  There are multiple modes to operate in (see what is conflict) 

Give yourself time to think.  When we react quickly in a conflict situation, we are likely operating out of old habits. To choose more wisely, slow down the response time. Pause to consider and assess which mode would be most beneficial in a particular situation. 

Practice applying guidelines i.e. There is nothing to be gained by raising this issue, so I'll avoid it.  Or this is important and we may be able to find a win-win solution, so I'll try collaborating.  Practice applying different styles to real life. 

Was this article helpful?
0 out of 0 found this helpful

      This website provides general information related to legal and business matters. It is intended for educational purposes only. This website does not and is not intended to provide legal advice. Although we take great care to make sure that all of our information is accurate and useful, if you have a specific issue for which you need actionable advice, please come to the Martin Trust Center in person to speak to one of our Entrepreneurs in Residence or consult a licensed attorney or other professional. No attorney-client, advisor, or other confidential relationship exists or will be formed between you and the Martin Trust Center or the Massachusetts Institute of Technology.
Have more questions? Submit a request


Powered by Zendesk