What is the definition of scaling?

Scaling is defined as spreading excellence according to Professor Robert Sutton (Stanford) You want to identify your pockets of excellent performance, attitude and execution and spread them throughout your organization. The best way to do this is to make people feel accountable for the success of your startup’s growth.

“There’s this feeling of ‘I own this place and this place owns me,’” says Sutton. “Everybody puts pressure on everybody else to do the right thing.”

Workplaces like this aren’t silent. People feel compelled to tell their colleagues when they’re screwing up, or to teach them and help them reach the same standards. Sutton gives IDEO as a prime example of an organization that has suffused its workplace with a commitment to high standards, reinforced by constant critiquing and short feedback loops.

Was this article helpful?
0 out of 0 found this helpful


      This website and all posts and content are intended for educational purposes only and for no other purposes. This website does not and is not intended to provide legal, financial or tax related advice. Although we take great care to make sure that all of our information is accurate and useful for it intended educational purposes, if you have a specific issue for which you need actionable advice, please come to the Martin Trust Center in person to speak to one of our Entrepreneurs in Residence (EIR) or consult a licensed attorney or other professional. Despite the backgrounds and qualifications of our staff, mentors, lecturers, authors, EIRs and speakers no attorney-client, advisor, or other confidential/privileged relationship exists or will be formed between you and the Martin Trust Center or the Massachusetts Institute of Technology. Under no circumstances should any content be relied upon in making any decisions that could have any financial or legal impact(s).
Have more questions? Submit a request

Comments

Powered by Zendesk